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Archive for the ‘Group Team Building’ Category

How To Build A Successful Team

Thursday, October 23rd, 2008

This is the second article in a series of two.

In a previous article I introduced some important criteria when choosing partners for your dream team. Here is a short recap:
\r Choose people you trust
\r Choose people you enjoy working with
\r Choose people who challenge you
\r Choose people that are hungry to learn

This article continues the discussion how to build your dream team.

Choose partners who are coach able! No matter how skilled you and your team members are you will always encounter difficulties or need to learn something new. One of the advantages of having a team is that you can support and coach each other. This requires however, that each team member is willing to accept support, teaching and coaching from his or her team partners. Avoid people who are proud or self-sufficient in your team! Encourage giving each other feedback, and to receive it in a positive constructive spirit.

Make sure that the people you choose are true team players! There is no room for individualists in a team; everything is done for the common good. It is like a theater play: everyone has a role to play; or like a jigsaw puzzle: every part is needed. It does not matter who did most, or who did least. The only thing that counts is the common result of the team! A true team player is unselfish, generous, loyal and without prestige. A true team player always puts the common good of the team before his or her personal gains.

It is important that the whole team moves in the same direction! This is easier if all team members share some basic interests. To begin with you should have a common goal for the team. A goal that is well defined, agreed and well known by all team members. You should also have a common view when it comes to work ethics and work methods. The level of ambition is another area where it is beneficial if the entire team has the same (high!) ambition level! If not at least the differences shall be well known and accepted throughout the team. The amount of time spent working should also be equal or, if not, the differences had better be known and accepted.

If you manage to put together a team where all team members fulfill the requirements stated in this and a previous article; well CONGRATULATIONS you have a dream team! A team where each member contributes fully to the common work result. A team where the team result is better than the sum of the results accomplished by each member individually. A team that is unstoppable in reaching team goals, a team that can make magic and where all the team members have fun while working together!

In a following article I will introduce a discussion how to create and maintain a high motivation and a powerful spirit in your team. Remember that you become like the people that surround you.

Good Luck with your team building!

Tomas Tilver is an experienced IT engineer who is dedicated to fulfill his life vision: To live and work independent of time and place!

http://xango-t2.blogspot.com

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A Golden Lining

Thursday, October 23rd, 2008

A lay off from work due to downsizing can be looked upon as the end of the world or an opportunity. The individual has the choice to either pursue working for someone else at this crossroads or pursue the dream of owning their own business.

I choose to place this article under \”team building\” for a reason. This past week my son was laid off from a prominent NASCAR team as a Pit Crew Coach. His background is in Occupational Therapy and only 6 short months ago he had an opportunity to pursue his dream job.

I will not go into the the uncertainty of racing or the poor management decisions of growing too fast too soon, I will only say that through no fault of their own approximately sixty employees are out of work.

As in any lay off situation it is preceded by rumors for several weeks and closed door sessions of the upper management team. Having been with AT&T for 29 years I personally know the drill from an HR standpoint and experienced first hand the life shattering downsizing for many of my co-workers during divestiture.

There is nothing worse than the rumor mill in tearing down morale of employees. Management rips apart lives of both those leaving and staying and often without cause. You see there is nothing more important during these times of uncertainty than communication and it is often the very lack of communication that brings about the unrest of your employees.

Communicate to them, even if that means amending tomorrow what you stated today! They deserve your very best as they transition until the job market. Management hides behind those closed doors to keep from facing their employees face to face.

On a positive note, workers can often provide their own input and solutions to management in an open forum. Perhaps reducing hours to prevent a lay off or pay cuts.

Why is it in every organization the HR and Training are the first to go? follow of course, by the \”worker bees?\” It is not until the very end that an organization looks at the layers of management and eliminates the duplication of effort.

Mary Riggs is the Owner of Cute as a Bug Boutique in Hickory, NC
\r http://www.cuteasabug.biz

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Communication between franchisees in a franchise system

Wednesday, October 22nd, 2008

If you own a franchise you would be wise to stay in constant communication with your fellow and local franchisee counterparts. You should call up once a week and simply say; Hi. It is important to call up and just say hi to your fellow franchisees because it will remind them that you are always near by. You will get something positive out of the phone call such as:

A good lead

A streamlining technique

A way to handle a new employee

Someone who will listen

A time efficient way to attract new customers

A mistake which was made, that you can avoid

You can also talk about the worst customer of the week, The most ridiculous complaint of the year. Your fellow franchisee who normally cannot talk about such things will be glad to have someone listen to his story. The fellow franchisee might laugh and call her the customer from hell. Business owners when they get in the room with other business owners often tell the stories like this at meetings. In franchising you have a built in group of folks who know exactly how you feel and what you are talking about. Customer from hell stories always get a laugh with the new franchisees. It is important to know what the other franchisees in your system, especially those in the region are doing. You should keep abreast of what your other franchisees are doing. For instance:

What major corporations are their customers

What government accounts do they service

How many employees are they running per shift

Who are their crew leaders

What kind of volume are they doing

When are they planning on going on vacation

Who are their family members; Etc.

These are very important because customers will come up to you and ask you questions about them. They might also make statements about the other franchisees. Its always nice when you know what they are talking about.

You can also use their major accounts for name dropping. It will help you in your sales. If you know how busy they are, you will also know if they can handle any more work or if they will be able to help you on a joint account. By knowing their names and family, you wont look uninformed when a customer engages you in conversation about them. Think about franchise team building, because in franchising it is about more than just a brand name, it is about team work.

\”Lance Winslow\” - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/. Lance is a guest writer for Our Spokane Magazine in Spokane, Washington

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Team Building - Freedom in the Framework

Wednesday, October 22nd, 2008

Imagine watching a National Football League game that was run in the same way as many businesses.

Lets set this up.

The team in black is threatening the team in blue. The offense feels as if they have an answer to the dilemma, but first they must seek an appointment with the CEO to finalize, fine-tune and study the plan. That plan is forwarded (generally by email) to upper management for input. Then of course it has to be run through legal counsel.

The problem is, by the time the final draft of the consent decree has been forwarded back to the team the opposition has already annihilated the team that didnt have permission from the head office to fend off an attack.

In the NFL there is an umbrella of protection for the team. The head office makes certain decisions and they typically pass along expectations to the coach who is the primary go-between for players and the head office. The coach prepares the team for battle. By the time they meet the opposition on the playing field the team is FREE (because they have been fully trained to fulfill expectations and in knowing company policy on each play) to represent the ownership without constantly asking for permission to do so.

Yes, it is possible that they will mess things up. They might confuse a call or jump too early or draw a foul, but the team finds freedom within framework. And that team can provide encouragement when needed.

By knowing the goals and aim of the team, the members of that team can take the sum total of what they know and use that knowledge to be effective ambassadors of that team that the coaches, the head office and fans (observers) appreciate.

Team building is important because in order for there to be a team the team leader or coach must invest in the lives of his or her players. They have to know about each players strengths and weaknesses and work at conditioning them to understand the game plan, play calling and future aspirations of the team. When that happens the team is FREE to represent the company in a way that demonstrates an understanding that when everyone puts their all on the line great things can happen.

And when the team wins everyone can celebrate.

Team building really is geared toward the concept of athletic training. It is saying that the team members are important enough that an investment of time, energy and money is worth it all when game day comes (usually thats daily) and the team outperforms the competition not because one individual is selfishly hogging the ball, but because each player knows their role in the game and are ready to lay it on the line.

Scott Lindsay is a web developer and entrepreneur. He is the founder of HighPowerSites and many other web projects.

Make A Website in minutes with HighPowerSites or Build A Website with BuildAGreatSite.

Start your own ebook business and Resell Ebooks with BooksWealth.

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General Patton and Leadership

Wednesday, October 22nd, 2008

No figure in history is like General Patton. He was colorful, hard core and got the job done. His leadership skills have been touted by some and criticized by weaker individuals. Some attribute General Patton on the reason for US victory over the Axis Powers and although we eventually would have won anyway due to our industrial output, few deny that it would have taken longer and thus cost more lives. Perhaps you might not even be alive today reading this article if it were not for General Pattons victories? For those who want to learn more let me recommend an excellent audio tape series on the subject:

Patton on Leadership-A great audio-tape collection available at all major book stores.

The audio tapes talk about all the quotes of the great general. All his faults such as poor spelling in memos and written statements were also listed. So much of his victories and conquests were a factor of his leadership methodology. His athletic career in the Olympics and his fencing techniques also played a part in his later life attitude towards competition and winning and eventual defeat of the axis powers in consecutive victories rendering the US the leader of peace in the future years.

He continually thanked his team and infantry who he said was the best in the World. When asked if he read the bible he yelled back. Every God Damn day. It talked of how he chose leaders to work under him an dhow he chastised wimps and unfit staff sergeants. All in all Patton is one of the most quoted generals in history and if it were not for the later day generals and media he would be the most quoted by far. This book took as many of his quotes out of context as possible in order to prove a point of how to; lead, follow or get out of the way. I recommend it to all of our team and you too. It makes sense; it is of value to our mission to conquer the market and can help you in your professional career as well.

Please go buy the tape and you will see the great value it holds for a teams in business. How well it characterizes the winning spirit an teams on the move who rests for no one and fights for the right to fulfill their destiny. Think about General Patton, what would he do?

\”Lance Winslow\” - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/. Lance is a guest writer for Our Spokane Magazine in Spokane, Washington

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Creating a Culture of Courage

Tuesday, October 21st, 2008

We know in our heart what is important. We recognize the necessity of leading from an ethical base, having vision and dealing with reality. Today it is imperative to put into practice what you already know. To move forward calls all of us to courage. How do you find courage in yourself and others?

Effective leaders recognize that their organizations and teams benefit from personal growth. Typically, only fear would inhibit that growth. You cannot have progress when there is apathy, or when people feel they dont make a difference.

Bringing out the best in people, especially with the current environment of insecurity and possible loss, takes the kind of leadership that can reason through these changing times with the equanimity of intuition and self-control. To meet these challenges it is important to help people develop the skill to say no to unhelpful reactions and yes to learning responses that embody effective leadership qualities such as:

  • Appreciating efforts and abilities
  • Streamlining decision-making and following through on tough decisions
  • Reconnecting with talents, abilities and creativity
  • Encouraging greater participation and initiative
  • Bringing the best out of people as a group
  • Preparing the next generation of leaders

The answer to \”how\” is developing courage you can call on at any moment: the courage to say \”yes\” to those ideas and thoughts that you know to be right. Moving forward successfully arises from your leading with courage and actively nurturing that courage in everyone. It entails creating a culture of courage.

Chuck Craytor is the founder of Craytor Leadership and serves as a corporate culture consultant, executive coach, and facilitator with over twenty-five years experience working with individuals and organizations seeking improvement and effective transition.

His work centers on bringing out the best in people by developing skills to foster courage, authenticity, and inspiration.

As a result, people report experiencing a deepened appreciation and vision of themselves, their organization and their community.

http://www.craytorleadership.com

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Danger… Never Hire Until You Profile!

Tuesday, October 21st, 2008

You always have the staff you deserve! If you went, Ouch! when you read that, then good for you. You already realize you need a better team and the desire for something better is the always the first step on the road to success.

Teambuilding is one of your most critical entrepreneurial activities. In business, every day is a game day and to win you must be able to field a winning team. Winning teams are made up of great employees yet many employers fail to put enough effort into their hiring activities to obtain them.

In some ways, building a great team of employees is a bit like building a house. When building, there is a step-by-step process that must be followed or the result will be unsightly, uncomfortable, and unsafe. Each step is important and the steps must be performed in the correct order.

So it is with teambuilding. There is a powerful, step-by-step process that will lead to successfully building a great team. Unfortunately, many employers set themselves up for failure by skipping one of the early steps in a great teambuilding process. That step is profiling. Profiling involves making 3 lists.

The first list identifies the key results you want an employee in a particular position to achieve. There will usually be 5 to 15 key results on this list.

Dont list, Greet customers. That is a task, not a result. Instead write, Greet customers in a way that lets them know we are glad to see themmakes them feel special.

See the difference? Now instead of just looking for someone to say hello (almost anyone can do that), you realize that you are looking for someone specialsomeone who enjoys interacting with people, has a certain type of personality, and a desire to use that in their life at work.

If you fail to get clear about the results you expect a new employee to deliver, dont be surprised if you end up hiring someone who doesnt quite measure up. When you get very clear about the results your new employee must achieve to contribute strongly to your bottom line, you then have the knowledge you need to make your second list.

Your second list identifies the skills, experience, education, personality traits, character traits, and career goals that you would expect a person to have, if they are to deliver the results you are seeking.

Lets look at another example. Well assume you own a company that does specialty welding and machining. You employ 27 staff people in your shop. Your current long-term production manager will retire in about 6 months and you are looking for a replacement.

On your first list, lets say one of the key results you want your new production manager to achieve is to improve productivity by at least 7%. You know this is achievable if he or she makes better use of your new production management software, improves scheduling practices, reorganizes the inventory storage and tool sign-out processes, and corrects the problem you have with getting your staff to consistently use the most efficient and productive processes available.

Now well use this information to make your second list. You are looking for someone with strong computer skills. This individual will need to be an experienced manager with great problem solving skills. You are looking for someone who understands process control and has excellent organizational skills. People skills are also important because of your current problems with getting people to follow certain processes.

You can see that when you do a good job of your first list, making the second list is pretty easy. You will use the second list when you are preparing your recruiting materials. When your recruiting materials clearly define the skills, education, and experience you are seeking you will receive fewer resumes from those who are obviously not qualified and this can save you a whole lot of time.

You will also refer back to your second list when interviewing. You will have a checklist to insightfully compare the person you are interviewing with the person described on your profile.

Your third list is simply a list of reasons your company is a great place to work. If you hope to recruit top talent, you will have to include information from this list in your recruiting materials.

Profiling helps you be very clear about your hiring objectives. Its almost clich to say that its easier to hit a target you can see clearly. Invest the time required to create your profiles properly and you will recruit more effectively, save time, make fewer bad hires, and end up with a stronger team as a result.

Stephen has helped many employers build superstar teams. For more information on recruiting, screening, interviewing, hiring, training, motivating, disciplining, and inspiring your own superstar team, click on http://www.profitableteambuilding.com

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Corporate Performance Management

Monday, October 20th, 2008

Appraising the performance of individuals, group and organizations is a common practice of all societies. While in some instances the appraisal processes are structured and formally sanctioned, in other instances they are an informal and integral part of daily activities. Corporate performance management has sometimes been referred to as the Achilles heel of managerial staffing, but it is probably a major key to managing itself. It is the basis for determining who is promotable to a higher position. It is also important to management development, because if a managers strengths and weaknesses are not known, it is difficult to determine whether development efforts are aimed in the right direction.

Appraisal is, or should be, an integral part of a system of managing. Knowing how well a manager plans, organizes, staffs, leads and controls is really the only way to ensure that those occupying managerial positions are actually managing effectively. Effective performance appraisal should also recognize the legitimate desire of employees for progress in their professions. One way to integrate organizational demands and individual needs is through career management that can be a part of corporate performance management.

Performance appraisal is a method of evaluating the behavior of employees in the workplace, normally including both the quantitative and qualitative aspects of job performance. Performance here refers to the degree of accomplishment of the tasks that make up an individuals job. It indicates how well an individual is fulfilling the job demands. Often the term is confused with effort, which means performance is always measured in terms of results. A student, for example, may exert a great deal of effort while preparing for the examination but may manage to get a poor grade. In this case the effort expended is high but performance is low. In order to find out whether an employee is worthy of continued employment or not, and if so, whether he should receive a bonus, a pay raise or a promotion, his performance needs to be evaluated from time to time.

Corporate Performance Management provides detailed information on Corporate Performance Management, Corporate Performance Management Software, Corporate Performance Management Solutions, Corporate Performance Management Courses and more. Corporate Performance Management is affiliated with Business Process Management Systems.

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Top Ten Creative Excursions for Building Effective Teams

Monday, October 20th, 2008

The ability to build effective teams is a must for any organization who wants to succeed in the millennium. This article offers ten examples of highly creative excursions which can provide insight into developing the leadership qualities essential for success in challenging times.

1. A Day Trip to the Sharper Image

The Sharper Image is a specialty retailer that is nationally and internationally renowned as a leading source of new, innovative, high-quality products that make life better and more enjoyable. Founder, Chairman, and CEO, Richard Thalheimer started this business 25 years ago with one goal in mind: to have fun!

The Sharper Image is a company that thrives on special conveniences and innovative products that sit on the cutting edge of technology. This day trip is fantastic for stimulating creativity and becoming a forward thinker!

2. A Day Trip to the Gettysburg Battlefield

A visit to this historical Civil War battlefield in Gettysburg, Pennsylvania, can be an empowering lesson in leadership. This day trip can be devoted to walking the historic site while evaluating the leadership decisions and structures that General Robert E. Lee struggled with over 140 years ago. Prior to this day trip, I recommend that those attending the trip read the book, Leadership Lessons from the Civil War by Tom Wheeler. It is an extraordinary book that takes a close look at the parallels between business and military strategy.

3. A Day Trip to ING Direct

With locations in New York City, NY, and Philadelphia, PA, ING Direct takes the dull out of banking. The facade is made of glass. On the inside are caf tables and biscotti, Internet stations and mochas, and clients hanging out just for the fun of it. This innovative company invests the majority of its time, energy, and money in technology, marketing, and in making people feel proud about saving their money…and to make them feel that saving is a cool and hip thing to do. The website itself (www.ingdirect.com) is a wild and fun excursion, breaking away from the traditional and stepping way out on the edge. This day trip can create a lightning bolt effect for motivating your company to move to new levels of creativity and innovation.

4. Carnegie Hall and the Orpheus Chamber Orchestra

The Orpheus Chamber Orchestra was conceived by cellist Julian Fifer and a group of fellow musicians in the 1970s. The Orpheus process is highly unique, for this is an orchestra with no conductor. In the absence of a conductor, the individual musicians of Orpheus must rely on one another for innovation and team building. The self-governing and leadership abilities have not only made Orpheus a group of highly gifted musicians, but has built a world which teaches those who observe them to understand that a CEO never has or should have all of the answers. Central to the collaborative process of Orpheus is the sharing and rotating of leadership roles. This unique approach unleashes the talent, vision, creativity, and the leadership of each and every member of the group. Observe this group carefully, and ask your team What is it about this group that is so compelling? How can we use their system for our success?

5. A Week-End at Universal Studios (Orlando, FL; Hollywood, CA; Japan and Spain)

Are you having fun? I mean: \”Are you really having fun?\” If you are or are not, consider a journey through a week-end filled with fun, adventure, wonder, and wild times. Spend a few great days being a kid again with E.T. (the Extra-Terrestrial,) Men in Black, Jaws, Barney, and Nickelodeon. Why? In times when innovation is so crucial to success, we must challenge our teams to do the things we think we cannot do, are off-beat, or are seemingly crazy and wild to the rest of the world. Outdoor challenges involving fun, laughter, and raw adventure can spark problem solving and teamwork and can be a fantastic approach for reducing stress and incorporating fun and laughter into the corporate setting.

6. A Day Trip to NASA: The Kennedy Space Center

Want a little inspiration and motivation for building effective teams? By visiting the Kennedy Space Center, your team can witness how history and the future, nature and technology, young and old meet for an unforgettable and highly creative journey through space and time. The Kennedy Space Center tells a compelling story of how the United States built a space program that launched men to the moon and have orbited satellites that have improved our life on earth.

7. The Metropolitan Museum of Art

The Metropolitan Museum of Art, New York City, New York, has brought together thousands of works of art that display a full and extraordinary range of creativity which can enhance your team building efforts. See and hear a story of human deceit from The Kitano Tnjin Engi Emaki, a thirteenth century picture scroll. Open a discussion around the historic moment when General George Washington led the American revolutionary troops across the Delaware in George Washington Crossing the Deleware. Explore Koreas distinctive cultural identity and the ways in which the arts of Korea have been affected by trade and diplomacy, by war and peace, and by religion and philosophy. This day trip is one that is filled with curiosity, creativity, and of seeing the perspective of people and cultures from around the world.

8. A Day Trip to Nordstrom

Outstanding customer service and Nordstrom go hand in hand. Their innovative approach has allowed them to find out exactly what the customer needs and wants and then gives it with grace and style. A family-owned business, Nordstrom considers their customers a part of their extended family, and the corporate culture supports and encourages salespeople to engage in intimate business dialogue and relationships with key vendors in each department. A visit to Nordstrom will teach you how to better respond to customers needs so that they will come back to you again and again and will teach you the lessons of : valuing outstanding customer service, bonding with each and every customer, and giving people on the frontline the freedom to make decisions.

9. A Four-Day Hike on the Appalachian Trail

From Katahdin in Maine to Springer Mountain in Georgia, the Appalachian National Scenic Trail wanders the ridges and valleys of the Appalachian range for more than 2,168 miles. Those who have traveled this trek return feeling much more light- hearted, saying that they no longer sweat the small stuff in life. One of the biggest benefits of walking the Appalachian trail is that you and your team will learn adaptability, and you will begin to appreciate the people and things in life that you often take for granted. Many people report that even one week of hiking is a life changing experience. They realize that a fast pace of living and that money, prestige, and power are only surface deepthat the true beauty of life lies in the secrets of nature.

10. A Day of Brainstorming

A Super S.W.O.T. Session with a communications company is a great way to offer your company a highly creative day of brainstorming. This session should be a fast-paced, deeply probing session highly designed for your organizations best thinkers. Using easels, drawing pads, and other audio visuals, a great facilitator will keep the ideas flowing by asking you first to boil down your mission statement to ten words or less. From here, they focus on your Strengths, Weaknesses, Opportunities and Threats. These critical factors are listed, considered, and ranked to show you the three most significant factors in each S.W.O.T. category. The results are always revealing and often quite surprising. A session can require as little as three hourson up to a full day.

About The Author

Bea Fields, Southern Pines, NC, USA

bea@fivestarleader.com

http://www.fivestarleader.com

Bea Fields is an Executive Coach and a Certified Guerrilla Marketing Coach. She is also a Consultant, Trainer, Public Speaker and author of the Five Star Leader e-course. Her area of expertise is that of Leadership Development and Marketing for Executives, Managers, Small Business Owners, and Political Leaders.

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Building Teams

Sunday, October 19th, 2008

Young minds are quite easy to shape. International Terrorist recruiters know this and have an abundant source of young men and women to pick from. They use simple brain washing tactics to do this. The United States also has a huge source of young people at its colleges and universities with young open minds, open to both good or evil. The professors use this to help their views and promote their views of the world by imprinting on these minds. Religious groups are also a hot topic on campus and they are quite active recruiting new minds and new souls to their numbers.

The US Marines Recruiter use the same basic psychological techniques as the college professors, religious organizations and cults. And like the others use this indoctrination in their shaping and team building, after all the Marines are a cult in a way, similar to a sports team or corporate sales force. This is a good thing, it allows them to fight, stick together as a team, as unit based on a blood pact. It works. The Marines also place within their ranks all the right things too such as integrity, honor and strength. This is the strength necessary to win. An American tradition is thus born and lives within the group and we as a nation are indebted to their integrity, honor and strength. They defend our country and are willing to die for the cause of freedom, which as our President has stated on numerous occasion is a just and noble cause. I hope everyone out there is understanding this. Our military troops are willing to die for the things we take for granted, are you? This is good.

Now let us take the recruiters for international terrorists, Neo-Nazi Groups, Domestic upheaval political organizations and cultish religious groups; in those groups you may not have to give up your actual life in the sense of living and breathing, but you commit yourself to a life of another nature, one of complete devotion for another cause. One purported to be just and noble, as noble in fact as the national pride objective of freedom, but they are not. You see these other causes are against the notion that freedom is for the people to decide and we are given rights at birth of liberty and freedom. Thomas Jefferson would have backed me up on this comment. We as Americans in our society and as students at the universities where free thought is suppose to rein; have been completely put jeopardy. Those who build teams such as these have a responsibility to the rest of us to help the common good, not look to create havoc and chaos of our Republic. Those organizations, which strengthen us are good, those which tear down the fiber of our civilization through these brain washing techniques are wrong and evil. We must protect ourselves from such evil intended groups, which threaten to tear down all we are and all we have built. Think about it.

\”Lance Winslow\” - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/. Lance is a guest writer for Our Spokane Magazine in Spokane, Washington

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